Services

Drawing on years of International experience, from original concept to operational business, our team have the relevant technical and commercial knowledge to guide your project through each stage of development. Our extensive wellness consultancy services bring beautiful looking, exceptionally organised projects to life whether for an urban city project, wellness retreat or destination spa resort.  

Developing a wellness concept is the first step in creating a successful spa operation. The concept grounds the facility and every other detail of development stems from this base. Determining the vision, philosophy and design brief that best suits your wellness facility.

We help our clients establish a SMART goal and also envision a feasible timeline to achieve these goals. We also use data-driven and time-tested marketing strategies to give our clients the best possible headstart to a successful business.   

We conceive unique wellness protocols and signature rituals to make your facility stand out. We also provide evidence-based treatment protocols and standard operating procedures to ensure hassle-free every day spa operations.  

 Developing and reviewing a financial model for potential income and costs.   

We design customized protocols in anticipation of a wellness facility opening. We plan protocols for effectively opening a facility while emphasizing quality service for guests and profitability. Ensuring all the key operational elements of the spa are implemented and tested prior to opening.  

We create an interesting menu of services paying attention to regional and environmental sensitivities incorporating local ingredients and cultural influences. Bringing in an element of story-telling helps pique the interest of your customers and holds their attention.  

We use our expertise in developing and improving wellness operations with anticipatory business models and optimal guest service platforms. We incorporate technology seamlessly with traditional medicine to take a modern approach to wellness, and ensure efficient operations.   

Training is heart & Soul of the Spa Operations. Our internationally certified practitioners (CIDESCO / CIBTAC /ITEC) deliver the Spa ritual experience through Continuous education and management training offering a comprehensive learning and development program tailored to every therapist’s needs including healing as well as their own wellness